The following conditions of sale are expressed in accordance with Italian law and are intended to be applied to all purchases made through the website www.parione.net and orders sent by e-mail. The conditions of sale will be accepted, without exception, upon order confirmation.
All the methods of sale, delivery and payment are listed in detail in the various sections of the Site and are to be considered an integral and substantial part of this contract. The conditions applicable to each individual order will be those set out on the Site at the time of the order. Any new conditions will be effective from the moment of publication on the Site and will apply only to sales concluded subsequently.
All buyer data will be treated in full compliance with the Italian law on privacy (Art. 30 Legislative Decree 196/03): for more information, read paragraph 18 (PROVISION AND TREATMENT OF PERSONAL DATA – PRIVACY POLICY).
TERMS OF PAYMENT
The Customer can pay at his choice by:
Credit card. Payment takes place, together with the shipment of the order, by entering into contact with the secure connection of the Bank’s Secure Server, which uses the SSL (Secure Socket Layer) protection system. No one other than the credit institution, which verifies the validity of the data, can become aware of the credit card codes used by the customer. At no stage of the purchase does the Supplier become aware of the Customer’s credit card number as this data is transmitted directly, via the secure connection, to the Credit Institution.
PayPal. Through this system it is possible to make digital payments and money transfers via the Internet. The transactions are carried out without sharing the card data with the final recipient of the payment: in fact, the system does not transmit the sensitive data of the cards linked to the account.
Bank transfer. Payment takes place, together with the shipment of the order, through the home banking of the customer’s bank, according to the usual methods of each credit institution. After 10 days from the date of receipt of the order confirmation via email, if the bank transfer is not credited, EMMELLEGI SRL will cancel the order.
In the event of late payment, the Supplier reserves the right to claim late payment interest, calculated on the basis of the legal rate in force, applicable starting from the payment due date. The Supplier cannot be held responsible for any fraudulent or illegal use that may be made by third parties of credit cards and other means of payment, when purchasing the products, not being, at any time, part of the procedure.
BILLING
The supplies of goods made by correspondence are not subject to the obligation of certification by issuing an invoice (art. 22, paragraph 1, n.1 of Presidential Decree 633/72) or a receipt or receipt (art. 2, paragraph 1, lett. 00 Presidential Decree 696/96). If the Customer wishes an invoice, he must request it at the time of purchase using the appropriate form in the checkout procedure, providing us with his Tax Code and/or VAT number. In any case, no invoice will be issued unless requested at the same time as the order.
To exercise the right of withdrawal, the Customer must:
send the Supplier, within the deadline of 14 working days, by registered letter with acknowledgment of receipt, a refund request specifying the intention to withdraw from the purchase; the products for which you intend to exercise the right of withdrawal (attaching a copy of the order, complete with the customer’s name); the bank details of the customer’s account to which the refund will be made. The communication may be anticipated (but must in any case be confirmed by registered letter with return receipt within the following 48 hours), by e-mail to info@parione.net and must be sent to “EMMELLEGI SRL”, with headquarters in Via del Parione 74/76r FLORENCE.
Return, no later than the following 5 days, by post and at your own expense, the goods intact in all their parts, unused, complete with the original packaging and instructions for use, under penalty of ineffectiveness of the right of withdrawal. It is understood that the risks of transport for the return of the items are fully borne by the Customer. In the event of damage to the goods during transport, the Supplier will notify the Customer of the incident (within the working day following receipt of the goods in its warehouses), to allow him to promptly file a complaint against the courier chosen by him and obtain the reimbursement of the value of the asset (if insured); in this case, the product will be returned, with shipping costs to be paid by the Customer, simultaneously canceling the request for withdrawal. The Supplier is not liable in any way for damage or theft/loss of goods returned by uninsured shipments.
Following receipt, the returned goods will be examined to assess any damage or tampering not caused by transport. If the goods are intact and the withdrawal has been exercised in accordance with the methods described, and in any case no later than 30 days from the date of notification of the exercise of the right of withdrawal, the Supplier will proceed to make the refund. The refund, net of delivery costs, will be made by bank transfer to the current account indicated by the customer.
The right of withdrawal is lost entirely, due to lack of the essential condition of integrity of the goods (packaging and/or its contents), in cases where the Supplier ascertains:
– the lack of the original external/internal packaging.
– the absence of integral elements of the product (accessories, cables, manuals, parts, …).
– damage to the product for reasons other than its transport or for exceeding the time limits established by law for causes not deriving from the Supplier.
In the event of forfeiture of the right of withdrawal, the Supplier will return the purchased goods to the sender, charging the shipping costs to the sender.
In the event that the Customer receives damaged goods or goods other than those ordered, the Supplier will fully refund the amount corresponding to the value of said goods, including the related shipping costs. The Customer is required to inform the Supplier that the goods are damaged or do not correspond to those ordered within two days of delivery.
The Customer’s right of withdrawal does not apply if the purchase of the goods was made at the point of sale, since in this case the transaction is concluded when the store issues the receipt or invoice . It cannot therefore be considered a transaction concluded online or by mail order and the relationship is maintained with the store manager.
The Customer cannot exercise this right for products made to measure or clearly personalized or which, by their nature, cannot be returned or are likely to deteriorate or expire rapidly.
EXPRESS TERMINATION CLAUSE
Failure to fulfill one of the obligations referred to in Articles 7 and 9 above by the Customer, and in particular the payment obligation, will determine the legal termination of the contract pursuant to art. 1456 of the Civil Code, without the need for a judicial ruling, without prejudice to the right of the Supplier to take legal action for compensation for further damages suffered.
RESPONSIBLE FOR DATA PROCESSING
The data controller is RESTAURANT PARIONE FIRENZE, at the headquarters of “EMMELLEGI SRL” in VIA DEL PARIONE 74/76R FIRENZE 50123 To exercise the rights provided for in art. 7 of Legislative Decree 196/2003, the Customer must write to the address indicated, or to info@parione.net, for the attention of the person in charge of personal data processing.
PLACE OF DATA PROCESSING
The treatments connected to the web services of this Site take place at the Supplier’s headquarters and are only handled by subjects authorized to carry out the activities necessary for the execution of the stipulated contract. No data deriving from the web service is communicated or disseminated except in order to perform the service or provision requested and exclusively for this purpose.
SECURITY OF PERSONAL DATA
Personal data, possibly collected on the Site, is protected from unauthorized access, use or disclosure. Only personnel specifically appointed by the Supplier and equipped with their own authentication credentials can access these data. All the security procedures necessary to protect the data from violations by unauthorized personnel, both locally and on the network, have been applied. All personal data that is provided to us is, in fact, stored in a secure and controlled environment. To this end, physical, electronic and organizational processes have been set up to safeguard and protect the information collected, including the use of firewalls, antivirus and connection protection.
SHARING AND DISSEMINATION
The personal data provided by the Customer are collected electronically and processed, also with the aid of electronic means, directly and/or through delegated third parties (such as companies for home delivery, for mailing and for data entry, laboratories for product customization, consultancy, etc.) for purposes related to the execution of the service and the management of the product purchase order and for statistical purposes or for sending advertising material, also through the use of e-mail. In any case, the Customer’s data will not be communicated or disseminated except for the obligations established by law.
CUSTOMER RIGHTS
Once the customer has provided his data, he enjoys the rights pursuant to art. 7 of Legislative Decree 196/2003, i.e. he can know, through free access to the register, the existence of the processing of data that may concern him; request confirmation of the existence at the Supplier’s headquarters of your personal data; know their origin, the logic and purposes of their treatment; obtain its updating, rectification and integration; request their cancellation, transformation into anonymous form or blocking in case of unlawful processing as well as obtain certification that these operations have been brought to the attention of those to whom the data have been communicated or disseminated, with the exception of the case in which this fulfillment proves impossible or involves a use of means manifestly disproportionate to the protected right; oppose the processing of data, even if pertinent to the purpose of collection, for legitimate reasons or in the case of use of data for sending advertising material, commercial information, market research, direct sales and interactive commercial communication and be informed, no later than the moment in which the data are communicated and disseminated, of the possibility of exercising this right free of charge.
JURISDICTION
The general conditions of sale are established according to Italian law. For any and all disputes that may arise in relation to the application, interpretation and execution of these general conditions of sale, the Court of Florence will be exclusively competent, without prejudice to the applicability of art. 63 of Legislative Decree 206/05. The Supplier reserves the right to modify the general conditions of sale if necessary and therefore invites the Customer to consult them regularly.