Parione restaurant Florence


The following conditions of sale are expressed in accordance with Italian law and are intended to be applied to all purchases made through the website and orders sent by e-mail. The conditions of sale will be accepted, without exception, upon order confirmation.

All the methods of sale, delivery and payment are listed in detail in the various sections of the Site and are to be considered an integral and substantial part of this contract. The conditions applicable to each individual order will be those set out on the Site at the time of the order. Any new conditions will be effective from the moment of publication on the Site and will apply only to sales concluded subsequently.

All buyer data will be treated in full compliance with the Italian law on privacy (Art. 30 Legislative Decree 196/03): for more information, read paragraph 18 (PROVISION AND TREATMENT OF PERSONAL DATA – PRIVACY POLICY).

  1. DEFINITIONS AND IDENTITY OF THE CONTRACTUAL PARTNER is a domain registered by “EMMELLEGI SRL, VIA DEL PARIONE 74/76 R FLORENCE, C.F. and/or P.I.: , hereinafter referred to as “Supplier”, and is aimed at the sale of products online.
    The term Customer means the natural person who intends to purchase goods from the Supplier.
    The Supplier sells the goods “on line”, i.e. via the remote communication system known as the “internet”.
    All purchase contracts are stipulated with the Supplier. All communications between the Customer and the Supplier will take place via e-mail except as indicated below.
    All the products presented on the site are described in detail in the product sheets. In relation to the different renderings of the internet navigation software and of each monitor, the Supplier cannot be held responsible for any inaccuracies regarding the reference images of the products. The images of the products published on the site are purely indicative. In the absence of specific indications in the order notes, the lack of conformity of the purchase cannot be complained of.
    All the products marketed by the Supplier belong to a high quality standard, any legal guarantees are provided directly by the manufacturers. Consequently, the reference regulations and the methods of application of the guarantee are the same as those indicated by the manufacturer on the product packaging.
    The Supplier declines all responsibility for direct or indirect damages of whatever nature or in whatever form they occur, consequent to the use of the Site and/or the news, photos and information contained therein.
    The Supplier will not be in any way responsible for the temporary or definitive unavailability of one or more products. In the event of unavailability, even temporary, of the requested products, the Supplier undertakes to promptly inform the Customer according to the procedures set out in art. 54 of Legislative Decree 206/2005 and not to charge the Customer the corresponding price or, in the event of advance payment, to reimburse the Customer for the purchase if he receives a request.
    All the products and prices indicated on the Site constitute an offer to the public with the limitations and methods contained on the Site itself and in these general conditions of sale. The offers proposed on the Site are valid subject to stock availability. The Supplier reserves the right to modify and/or withdraw the offers in accordance with the provisions of art. 1336 of the Civil Code
    All sales prices shown on the Site are expressed in Euros and are inclusive of VAT but not of any customs duties to be considered the responsibility of the buyer if applicable. The Customer’s expense will consist exclusively of the amount calculated at the time of the order, without any consideration of price increases or decreases, even for promotions, which may have occurred subsequently or previously concluded. The cost of delivery is not included in the price of the products.
    The Supplier may only accept one Discount Coupon for each order. Unless otherwise indicated by the promotion.
    The order sent by the Customer will be binding only if the entire order procedure has been completed regularly and correctly without any highlighting of error messages from the Site.
    The contract will be considered concluded when the Customer:
    A) will have filled in the digital form containing their identification data. The Customer elects the place indicated in the order form as his home address; the following must be present: the street number, the postal code of the area, the name or number shown on the bell, the telephone number where the Customer can be contacted. By entering the telephone number and e-mail address, the Customer accepts the use of these means of communication by the Supplier and its collaborators. Before definitive confirmation of the order, the Customer can further verify the correctness of the data entered by viewing the order page.
    B) will have selected the type of payment you wish to adopt.
    C) will have sent the order to the Supplier by e-mail. The sending of the order implies the knowledge and complete acceptance of the conditions of sale.
    The order is understood to be accepted by the Supplier upon shipment of the goods. The Customer is required to enter only and only his personal data and his telephone and electronic references in the form; therefore, he will not be able to insert data of third parties nor, much less, false and / or fictitious data. Orders issued by minors cannot be accepted. The Supplier reserves the right to legally prosecute any violation and abuse, in the interest of the Customers, and also reserves the right to refuse an order.
    The Customer will receive confirmation of the order placed in his e-mail box with a summary of the products, the relative prices and the general and particular conditions applicable to the order itself. If you do not receive the order confirmation, this could be caused by a problem during the order and it would be advisable to contact the Supplier at the email address: to verify that the order has arrived.
    The Customer can pay at his choice by:
    Credit card. Payment takes place, together with the shipment of the order, by entering into contact with the secure connection of the Bank’s Secure Server, which uses the SSL (Secure Socket Layer) protection system. No one other than the credit institution, which verifies the validity of the data, can become aware of the credit card codes used by the customer. At no stage of the purchase does the Supplier become aware of the Customer’s credit card number as this data is transmitted directly, via the secure connection, to the Credit Institution.
    PayPal. Through this system it is possible to make digital payments and money transfers via the Internet. The transactions are carried out without sharing the card data with the final recipient of the payment: in fact, the system does not transmit the sensitive data of the cards linked to the account.
    Bank transfer. Payment takes place, together with the shipment of the order, through the home banking of the customer’s bank, according to the usual methods of each credit institution. After 10 days from the date of receipt of the order confirmation via email, if the bank transfer is not credited, EMMELLEGI SRL will cancel the order.
    In the event of late payment, the Supplier reserves the right to claim late payment interest, calculated on the basis of the legal rate in force, applicable starting from the payment due date. The Supplier cannot be held responsible for any fraudulent or illegal use that may be made by third parties of credit cards and other means of payment, when purchasing the products, not being, at any time, part of the procedure.

    The supplies of goods made by correspondence are not subject to the obligation of certification by issuing an invoice (art. 22, paragraph 1, n.1 of Presidential Decree 633/72) or a receipt or receipt (art. 2, paragraph 1, lett. 00 Presidential Decree 696/96). If the Customer wishes an invoice, he must request it at the time of purchase using the appropriate form in the checkout procedure, providing us with his Tax Code and/or VAT number. In any case, no invoice will be issued unless requested at the same time as the order.

    The goods will be delivered throughout the Italian territory, including the islands, Europe, America and the world (where possible) by Express Courier. Delivery will be made to the address indicated by the Customer in the order form. Any delays occurring during transport will not be the responsibility of the Supplier and cannot constitute grounds for withdrawal or give the right to compensation, except for the provisions of art. 54 Legislative Decree 206/05. No deliveries are made to the floor.
    The Supplier assumes no responsibility for any disservices due to force majeure such as accidents, explosions, fires, riots, strikes and/or lockouts, earthquakes, floods, damage to computer systems, system failures and other similar events that prevent, in whole or in part, to give correct execution of the contract within the agreed times. The Supplier cannot be held responsible for any damages, losses and/or costs deriving from the non-execution of the contract for the reasons mentioned above. The Customer will only be entitled to a refund of the price already paid. The Supplier guarantees compliance with the quality standards relating to the products; any liability relating to the bad condition of the products due to improper handling subsequent to the time of delivery is excluded. Any disputes relating to the execution of the service may be raised, under penalty of forfeiture, within ten days following the delivery of the products. The Customer, from the moment he receives the damaged goods or requests their return to the carrier, has direct and exclusive action against the carrier. The latter is also responsible for the delay in delivering the goods to the recipient. In such cases, the Supplier must consider himself exempt from any liability for loss or damage (damage) to the goods from the moment in which the same is delivered without reservations to the carrier for transport. In the event of partial loss or damage not recognizable at the time of delivery, the Customer must report the damage just known to the carrier, under penalty of forfeiture, within and no later than eight days from receipt, by registered letter with return receipt (art. 1698 cc).
    Shipping costs vary according to the country of destination. The cost of shipping will be added to the amount of the order so that you can check the amount before concluding the purchase procedure. Il costo verrà aggiunto all’importo dell’ordine. The Customer will then have the opportunity to check the amount of the shipping costs before concluding the purchase procedure.
    The Supplier remains the owner of the goods until the moment the payment by the Customer is credited to the Supplier’s account.
    As foreseen by the legislative decree n. 206/2005, the Customer who is not satisfied with the product received, can exercise the right of withdrawal, without penalty and without any justification, within 14 working days from the date of delivery of the goods. Although not required by law, we will still be grateful to our customers if they want to provide us with a brief explanation of the reasons for the withdrawal.

To exercise the right of withdrawal, the Customer must:

send the Supplier, within the deadline of 14 working days, by registered letter with acknowledgment of receipt, a refund request specifying the intention to withdraw from the purchase; the products for which you intend to exercise the right of withdrawal (attaching a copy of the order, complete with the customer’s name); the bank details of the customer’s account to which the refund will be made. The communication may be anticipated (but must in any case be confirmed by registered letter with return receipt within the following 48 hours), by e-mail to and must be sent to “EMMELLEGI SRL”, with headquarters in Via del Parione 74/76r FLORENCE.

Return, no later than the following 5 days, by post and at your own expense, the goods intact in all their parts, unused, complete with the original packaging and instructions for use, under penalty of ineffectiveness of the right of withdrawal. It is understood that the risks of transport for the return of the items are fully borne by the Customer. In the event of damage to the goods during transport, the Supplier will notify the Customer of the incident (within the working day following receipt of the goods in its warehouses), to allow him to promptly file a complaint against the courier chosen by him and obtain the reimbursement of the value of the asset (if insured); in this case, the product will be returned, with shipping costs to be paid by the Customer, simultaneously canceling the request for withdrawal. The Supplier is not liable in any way for damage or theft/loss of goods returned by uninsured shipments.

Following receipt, the returned goods will be examined to assess any damage or tampering not caused by transport. If the goods are intact and the withdrawal has been exercised in accordance with the methods described, and in any case no later than 30 days from the date of notification of the exercise of the right of withdrawal, the Supplier will proceed to make the refund. The refund, net of delivery costs, will be made by bank transfer to the current account indicated by the customer.
The right of withdrawal is lost entirely, due to lack of the essential condition of integrity of the goods (packaging and/or its contents), in cases where the Supplier ascertains:

– the lack of the original external/internal packaging.

– the absence of integral elements of the product (accessories, cables, manuals, parts, …).

– damage to the product for reasons other than its transport or for exceeding the time limits established by law for causes not deriving from the Supplier.

In the event of forfeiture of the right of withdrawal, the Supplier will return the purchased goods to the sender, charging the shipping costs to the sender.

In the event that the Customer receives damaged goods or goods other than those ordered, the Supplier will fully refund the amount corresponding to the value of said goods, including the related shipping costs. The Customer is required to inform the Supplier that the goods are damaged or do not correspond to those ordered within two days of delivery.

The Customer’s right of withdrawal does not apply if the purchase of the goods was made at the point of sale, since in this case the transaction is concluded when the store issues the receipt or invoice . It cannot therefore be considered a transaction concluded online or by mail order and the relationship is maintained with the store manager.

The Customer cannot exercise this right for products made to measure or clearly personalized or which, by their nature, cannot be returned or are likely to deteriorate or expire rapidly.

Failure to fulfill one of the obligations referred to in Articles 7 and 9 above by the Customer, and in particular the payment obligation, will determine the legal termination of the contract pursuant to art. 1456 of the Civil Code, without the need for a judicial ruling, without prejudice to the right of the Supplier to take legal action for compensation for further damages suffered.

    If the Customer encounters problems relating to a purchased product, he can request assistance by sending the Supplier an email describing the problem to The Supplier’s After-Sales Assistance Service will reply to the Customer within 24 hours working hours and will help him solve the problem.
    We inform you, pursuant to art. 13 of Legislative Decree 196/2003, that the Supplier processes the data provided by the Customer in compliance with the legislation on the protection of the processing of personal data. Personal data is collected for the purpose of registering the Customer and activating the procedures for the execution of this contract and the related necessary communications. The provision of data is optional but any refusal to supply them determines the impossibility of proceeding with the provision of the service. These data are processed electronically in compliance with the laws in force and can only be shown at the request of the judicial authority or other authorities authorized by law. This Privacy Policy relates only to the Site and not to other websites that may be consulted by the user via links. The optional, explicit and voluntary sending of e-mails to the addresses indicated on this Site involves the subsequent acquisition of the sender’s address, necessary to respond to requests, as well as any other personal data included in the message.


The data controller is  RESTAURANT PARIONE FIRENZE, at the headquarters of “EMMELLEGI SRL” in VIA DEL PARIONE 74/76R  FIRENZE 50123 To exercise the rights provided for in art. 7 of Legislative Decree 196/2003, the Customer must write to the address indicated, or to, for the attention of the person in charge of personal data processing.

The treatments connected to the web services of this Site take place at the Supplier’s headquarters and are only handled by subjects authorized to carry out the activities necessary for the execution of the stipulated contract. No data deriving from the web service is communicated or disseminated except in order to perform the service or provision requested and exclusively for this purpose.

Personal data, possibly collected on the Site, is protected from unauthorized access, use or disclosure. Only personnel specifically appointed by the Supplier and equipped with their own authentication credentials can access these data. All the security procedures necessary to protect the data from violations by unauthorized personnel, both locally and on the network, have been applied. All personal data that is provided to us is, in fact, stored in a secure and controlled environment. To this end, physical, electronic and organizational processes have been set up to safeguard and protect the information collected, including the use of firewalls, antivirus and connection protection.

The personal data provided by the Customer are collected electronically and processed, also with the aid of electronic means, directly and/or through delegated third parties (such as companies for home delivery, for mailing and for data entry, laboratories for product customization, consultancy, etc.) for purposes related to the execution of the service and the management of the product purchase order and for statistical purposes or for sending advertising material, also through the use of e-mail. In any case, the Customer’s data will not be communicated or disseminated except for the obligations established by law.

Once the customer has provided his data, he enjoys the rights pursuant to art. 7 of Legislative Decree 196/2003, i.e. he can know, through free access to the register, the existence of the processing of data that may concern him; request confirmation of the existence at the Supplier’s headquarters of your personal data; know their origin, the logic and purposes of their treatment; obtain its updating, rectification and integration; request their cancellation, transformation into anonymous form or blocking in case of unlawful processing as well as obtain certification that these operations have been brought to the attention of those to whom the data have been communicated or disseminated, with the exception of the case in which this fulfillment proves impossible or involves a use of means manifestly disproportionate to the protected right; oppose the processing of data, even if pertinent to the purpose of collection, for legitimate reasons or in the case of use of data for sending advertising material, commercial information, market research, direct sales and interactive commercial communication and be informed, no later than the moment in which the data are communicated and disseminated, of the possibility of exercising this right free of charge.

The general conditions of sale are established according to Italian law. For any and all disputes that may arise in relation to the application, interpretation and execution of these general conditions of sale, the Court of Florence will be exclusively competent, without prejudice to the applicability of art. 63 of Legislative Decree 206/05. The Supplier reserves the right to modify the general conditions of sale if necessary and therefore invites the Customer to consult them regularly.